Reference translation
This page is a courtesy translation. The Spanish version is the authoritative reference.
Signing at reception
When the guest is standing in front of you with their ID in hand, they don't need their phone. You can enter the data yourself and hand them a screen to review and sign.
The flow
- Open the registration and fill in the guest's data, copying it from their ID.
- Open their check-in link on the screen you're going to hand over — a tablet at the desk, for instance.
- Because the data is already there, the link opens straight on the signature step.
- Hand over the screen. They'll see their details at the top and the signature pad just below.
- The guest reviews, signs, ticks the declaration box and confirms.
A tablet works better than a phone
On a small screen the summary and the signature pad don't both fit, so the guest scrolls once. On a tablet it's all visible at once.
The guest reviews before signing
This is the point of the flow: the guest isn't signing blind.
The signature screen shows a summary of everything you entered — name, document, date of birth, nationality, address and contact — because they are signing a declaration of accuracy about that data. If they haven't seen it, the signature doesn't mean much.
Any row of the summary is tappable (each ends with a pencil). If they spot something wrong — a mistyped document number, the wrong date of birth — they tap it and the link takes them to the step that owns it. There the button becomes Save and return to signing: they correct it, save, and land straight back on the signature, without walking the rest of the form.
Why the guest has to sign
Filling in the data doesn't complete the registration. The signature is the evidence that the guest declared their data correct, so only they can provide it from their own link: until they sign, their status doesn't become Signed and the registration isn't ready to send to the Ministry.
That's why the flow ends by handing over the screen, rather than you saving and calling the check-in done.
If the guest had already signed and you correct something
If you later change data the guest had already signed, their signature is invalidated and they'll need to review and sign again. RegistroViajero warns you before saving and tells you which fields are about to change. See Filling in a guest's data.
Minors
Guests under 14 are exempt and are not registered. Between 14 and 17 you must give the kinship and the accompanying adult from the same registration, and the minor still signs.