Reference translation

This page is a courtesy translation. The Spanish version is the authoritative reference.

Create reservations

Create a manual reservation

1. Go to Reservations or the Dashboard.
2. Click New reservation.
3. Pick the accommodation and the check-in / check-out dates.
4. If the dates overlap with another active reservation on the same accommodation, RegistroViajero shows an overbooking warning but still lets you create the reservation — useful for legitimate conflicts between OTAs.

The reservation is created in Pending state. Next, add guests and send their check-in links.

Overbooking and overlaps

Two reservations overlap when they're on the same accommodation and their dates cross (archived reservations don't count, and two back-to-back stays —one checking out the same day another checks in— don't either). When that happens:

• The reservation shows an overbooking badge you can tap to compare it with the reservation it clashes with.
• In the Reservations list you can turn on the Only overbooking filter to see, at a glance, every overlapping reservation and resolve the conflicts.

The indicator is a warning, not a block: RegistroViajero never stops you from creating or managing a reservation because it overlaps.

Calendar view

The Dashboard provides a monthly view of every reservation, colour-coded by state and accommodation. Click any cell to open the reservation.

Import reservations

You can auto-import reservations from booking platforms using iCal calendars. Imported reservations show a visual indicator of their origin (Booking.com, Airbnb, VRBO, etc.).

Imported reservations that don't include guest data are created with no guests — you decide whether to add guests or block the dates. Some platforms (like Airbnb) do include the guest's first name and use it as the reference.

Automatic cancellations

If the OTA cancels a reservation that's still unsent, RegistroViajero archives it after a short safety window on the next iCal sync (every 15 minutes). Reservations already sent or confirmed with the Ministry are not archived automatically: they're flagged with Needs annulment. See Import calendars (iCal).

Reactivate an archived reservation

If you need to recover a reservation that was archived by mistake, open it and hit Reactivate. RegistroViajero:

• Reopens the reservation (state Pending or Guest completed, depending on existing data).
• Unlinks it from the iCal feed that archived it so it won't be archived again on the next sync.

More detail in Reactivate a reservation.

Date blocks

You can reserve an accommodation's dates with no guests (maintenance, personal use, etc.):

1. Create a reservation with the dates, without adding guests.
2. On the reservation, click Block dates.

The reservation moves to the Blocked state: the dates count as unavailable, no guest data is requested, and nothing is reported to the Ministry. You can unblock at any time with Unblock.

Search reservations

Use the search bar (shortcut ⌘K or Ctrl+K) to find reservations by:

• Guest name.
• Document number.
• Reservation reference.
• Accommodation name.

Export

• PDF — download a single reservation with all guest data.
• CSV — export all reservations with filters by state, accommodation, and dates.

Reservation states

See the states reference for every possible state and its transitions.