Reference translation
This page is a courtesy translation. The Spanish version is the authoritative reference.
Billing Owner only
Available plans
| Plan | Price | Includes |
|---|---|---|
| Trial | €0 (15 days) | Full access, Ministry submission, no credit card |
| Pro | €5 per accommodation/month | No minimum, one seat per active accommodation (prorated when you add it), unlimited guests, unlimited team, CSV/PDF export, priority support |
Billing is monthly and processed through Polar. RegistroViajero does not store credit card data.
How seats work
You pay one seat per active accommodation, at €5/month each. Team size does not affect billing — adding teammates is free.
- Activating an accommodation beyond the seats you have purchased is blocked until you add a seat.
- Adding a seat is charged immediately, prorated for the days remaining in the current period. Before you confirm, you see the exact amount that will be charged on screen.
- Reducing seats is automatic. When you deactivate or delete an accommodation, RegistroViajero schedules the seat reduction for your next renewal (no proration — the bill only ever goes down, never mid-period). You don't have to do anything. If you reactivate the accommodation before renewal, you keep your current seats. Settings → Billing shows how many seats you'll have after the next renewal.
During the free trial there is no seat cap: you can activate as many accommodations as you like before subscribing.
Free trial
When you sign up, you get a 15-day free trial with full access, including Ministry submission. No credit card required.
When the trial ends without subscribing to Pro:
- Ministry submission is blocked.
- Data remains accessible in read-only mode.
- Check-in links keep working with no restrictions.
To resume submission, subscribe to Pro from Settings → Billing (Owner only).
What you see during the trial
While the trial is active, Settings → Billing shows a Free trial card with:
- The exact day the trial ends.
- How many accommodations you have in use, with no limit (
3 of ∞ properties used). - A Subscribe button to take out Pro whenever you want.
There is no Polar portal during the trial
The trial is managed by RegistroViajero, not Polar: no subscription exists yet. That is why during the trial the Polar portal link and the option to add paid accommodations do not appear — there would be nothing for them to manage. Both show up as soon as you subscribe.
Subscription states
| State | Can submit to Ministry? | Notes |
|---|---|---|
| Trialing | Yes | Trial period active |
| Active | Yes | Pro subscription up to date |
| Canceled | Yes, until the end of the paid period | You keep full access until that date |
| Payment failed | No | We could not charge you — update your payment method |
| No subscription | No | Trial expired or cancellation lapsed |
Manage your subscription
Billing is available at Settings → Billing (only accessible to the Owner role).
From there you can:
- Subscribe to the Pro plan, if you are still on trial or without a subscription.
- Open the Polar portal to update your payment method, cancel your subscription, and view your payment history and upcoming invoices. The portal only appears once you have an active subscription — during the trial there is nothing for it to manage.
- See how many seats you have and how many you'll have after the next renewal. (Seat reduction is automatic when you deactivate an accommodation; it applies at your next renewal.)
Adding a seat is not an action on this page: it's offered automatically when you try to activate or create an accommodation beyond the seats you have. A dialog shows the prorated amount, and confirming it charges you immediately.
Cancellation
- You can cancel at any time.
- You keep full access (including Ministry submission) until the end of the paid period.
- Once the paid period ends, the account becomes read-only: Ministry submission is blocked, but your data and check-in links remain available.
- No refunds are issued for partial periods.
Failed payments
If Polar cannot charge you (expired card, insufficient funds, etc.), the subscription moves to Payment failed and Ministry submission is blocked until you update your payment method.
Guests can still fill in their data without issue; only the Ministry submission is paused.
Discount codes
If you have a discount code, you apply it on the Polar checkout when you subscribe. Codes are not stackable.
Important
Guest check-in is never blocked by subscription status. Even with the plan expired or canceled, guests can still complete their data.