The ReVi assistant

ReVi is the built-in assistant in RegistroViajero. You'll find it at the top right of the dashboard, next to the notification bell: click the button to open the chat and ask in plain language.

What it helps with

• Answering how-to questions: creating a reservation, submitting a guest report to the Ministry, connecting an iCal calendar, inviting your team, and more.
• Understanding why the Ministry rejected a submission and what to fix.
• Pointing you to the right section of the dashboard when you can't find something.

Its answers draw on this Help Center and the context of your account.

Privacy: ReVi does not see your guests' personal data

Your guests are protected

ReVi never receives your guests' personal data in the clear (name, document, support number…). It works with redacted summaries —for example, "this guest is missing a support number"— not the actual document.

• The language model ReVi uses is hosted in the European Union and subject to the GDPR.
• Conversations with ReVi are deleted automatically after 90 days.

How to give feedback

Below each answer there's a thumbs up / thumbs down. Your rating helps us improve ReVi. If an answer didn't help, mark it so we can review it.

Things to keep in mind

• ReVi guides you, but you stay in control: it doesn't perform destructive actions on its own.
• Like any assistant, it can make mistakes. Double-check important actions —submitting to the Ministry, annulling a submission, archiving— before confirming them.

TIP

If ReVi doesn't answer your question, search this Help Center or check Common issues.