Reference translation
This page is a courtesy translation. The Spanish version is the authoritative reference.
Activity log
RegistroViajero keeps an immutable activity log of every relevant action in your agency. It is the evidence that proves you have complied with Royal Decree 933/2021: who did what and when.
How to view it
Open the Activity log from the Audit log card on the panel. Available to every role (Owner, Administrator, and Member).
What is recorded
| Category | Examples |
|---|---|
| Registrations | Create, edit, validate, submit to Ministry, archive, annul, reactivate |
| Guests | Add, edit, complete check-in, sign, re-open their data, export CSV |
| Accommodations | Create, edit, deactivate (reactivating an accommodation is recorded as an edit) |
| SES credentials | Create, edit, delete |
| Agency | Change agency details, change the logo, change the security policy |
| Team | Account merge (when joining one account into another agency) |
| Data protection | A guest requests an export of their data; automatic anonymization of data when the retention period expires |
| Calendars (iCal) | Registration created, archived, or dates updated from a calendar; sync; registration flagged "needs annulment" |
| Ministry | Acceptance, rejection, annulment |
Not recorded
Sign-ins, password changes, and billing events do not appear in this log — they live elsewhere (security audit, Polar portal) and mixing them would create noise.
Immutability
The log is immutable: once an action is logged, it cannot be edited or deleted. That property is what makes it valid evidence in an inspection. If an action is reverted (for example, a validation that's later undone), it's logged as a second entry — the original stays as history.
Filters
Open Filters above the list. You can filter by:
- Actor — Team, Guest, or System.
- Properties — one or several, to audit a particular case.
- Actions — the specific action types, grouped by area (registration, guest, accommodation, team…). You can pick several.
- From / To — the date range.
The panel tells you how many entries you will get before you apply. Unlike the other lists, the activity log has no search box: it filters by these fields only. See Filtering and searching lists.
Retention
Log entries are kept as long as the agency exists, with no expiry. Each entry stores the actor's name as it was recorded at the time of the action, as an immutable snapshot: deleting an account does not rewrite or remove past log entries. The content of the actions (which registration, what change) is not deleted either.
Why it matters for Royal Decree 933/2021
In case of an inspection, the activity log demonstrates:
- That you collected each guest's data.
- That you submitted the report to the Ministry on time.
- Which team member handled the registration.
- If there were corrections, when and why.
That traceability is your best protection against penalties for alleged omission, especially when the real cause was a technical issue or a delay on the Ministry's side.