Reference translation

This page is a courtesy translation. The Spanish version is the authoritative reference.

Reactivate an archived registration

If a registration is archived by mistake — because you archived it, or because an iCal sync detected an OTA cancellation — you can reactivate it without recreating it from scratch.

When to use Reactivate

• The OTA marked the registration as cancelled by accident and the guest is still staying.
• You manually archived a registration in error and the guest is arriving that night.

Reactivate is not the same as annul

If what you want is to undo a submission that was sent or confirmed with the Ministry, don't archive and reactivate: use Annul a submission (BAJA). Annulling returns the registration straight to Ready to review, without going through Archived.

How to reactivate

1. Open the archived registration (in the Registrations list, filter by state Archived).
2. Open the Actions menu and choose Reactivate.
3. The registration returns to an active state:
   • Awaiting guests if guest data is still incomplete.
   • Ready to review if all guests had signed before it was archived.

What happens with the iCal feed

If the registration was imported from an iCal calendar (Booking, Airbnb, etc.) and the next sync would still detect it as cancelled at the OTA, RegistroViajero would have to archive it again.

To break that loop, reactivating detaches the registration from the source iCal calendar:

• The registration keeps a visible note about its origin (Booking, Airbnb, etc.) for your reference.
• But subsequent syncs no longer affect it — it won't be archived again, and it won't be updated with date changes.
• From that point on, the registration is fully manual: if the dates change at the OTA, you'll have to update them by hand.

Only when you reactivate by hand

The unlinking happens when you click Reactivate. If the OTA itself re-lists the registration (it reappears in the calendar with new dates), RegistroViajero reactivates it automatically and keeps the link to the calendar, with nothing for you to do. See Import calendars (iCal).

WARNING

Reactivating a registration in RegistroViajero does not communicate anything to the Ministry. If the stay was annulled (BAJA) and is going ahead again, you'll need to send a new submission with the corrected data.

After reactivating

Once reactivated:

• The guest editing switch returns to its default value based on the state.
• Previous guest signatures are kept if the registration moves to Ready to review.
• If you reactivate it as Awaiting guests, guests can edit their data again.

The registration's status banner sums up, in plain language, whether guests can still edit their data and whether (and when) the stay will be filed automatically with the Ministry — so you can confirm at a glance how the reactivated registration stands.

More detail in Registration states.